As C level leaders look to accelerate their organization's digital transformation, RISE with SAP presents one option for migrating critical SAP workloads to the cloud. However, before signing on the dotted line, it would serve enterprises well to navigate the less publicized realities that can turn a RISE migration into a frustrating quagmire. Through hard learned lessons from multiple RISE customer journeys, in this article Brenton O'Callaghan Chief Customer Officer of Avantra uncovers crucial gaps and pitfalls that senior executives must steer their organization clear of, if the desired outcomes of agility, innovation capability and operational savings are to be realized.
I have been closely involved in the evolution of SAP systems and their migration to cloud environments since 2010. RISE is SAP’s offering to facilitate the move of SAP ERP and SAP S/4HANA systems to the cloud and is a significant development. While the promise of simplification and cost reduction is compelling, the path to RISE is strewn with potential pitfalls that C suite leaders must navigate with caution.
Misalignment between IT and the Business
One of the most common issues I've observed is the misalignment between what the business side of an enterprise believes it has purchased with RISE and the reality that the IT department encounters. This disconnect can lead to confusion and unmet expectations. For instance, business leaders might think they're getting an all encompassing cloud solution that will solve all their problems, while IT soon discovers that the service offering requires additional work, customization, and potentially more investment to meet the company's specific needs.
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