
Kerry Cunningham
Head of Research and Thought Leadership at 6sense
Kerry Cunningham, head of research and thought leadership at 6sense, is driving change in B2B marketing and sales strategies. With over 25 years of experience spanning demand generation, marketing operations, and sales alignment, Kerry's insights are redefining how organisations approach the complex world of B2B buying. In this interview, he discusses the transition from lead-based to buying group-focused strategies, the influence of AI on intent data, and why understanding the buyer's journey is crucial for marketing success.
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Kerry, you've been instrumental in developing new frameworks for B2B marketing. Can you explain the concept of the demand unit waterfall and why it's so important?

The demand unit waterfall emerged from our realisation that the traditional lead-based approach was fundamentally flawed. In B2B, the buyer isn't an individual—it's a group of people. When we analysed client data, we saw that multiple leads often came from the same account, representing different members of a buying group. This insight led us to shift focus from individual leads to buying groups and the opportunities they represent.
The waterfall consists of stages that align with the buying process: identifying your ideal customer profile, understanding which buying groups are in-market, tracking their engagement, and measuring how they progress through the funnel. This approach provides a more accurate picture of potential revenue opportunities and helps organisations allocate resources more effectively.
What's crucial to understand is that this isn't just a slight adjustment to existing processes. It's a complete rethinking of how we view and measure B2B demand. By focusing on buying groups rather than individual leads, we're aligning our marketing and sales efforts with how businesses actually make purchase decisions.


You've mentioned that buying groups have been growing in size. What impact does this have on the buying process?

Our research shows that buying groups have indeed grown larger, with the average now around 10-11 people in North America and even larger in other regions. What's fascinating is that for each additional person added to a buying group, the buying cycle extends by almost a month. Moreover, the workload for each member increases.
Interestingly, when C-level executives or legal teams are involved, the process tends to become more efficient. However, IT involvement often lengthens the process. Understanding these dynamics is crucial for marketers and salespeople to tailor their approach and set realistic timelines.
It's important to note that the growth in buying group size isn't just a number to be aware of—it fundamentally changes how we need to approach B2B marketing and sales. With more stakeholders involved, there's a greater need for consensus-building within the buying organisation. This means that our marketing efforts need to address a wider range of concerns and perspectives.


How has the use of intent data and AI changed the approach for B2B marketers?

Intent data and AI have significantly altered our ability to identify and understand in-market buyers. At 6sense, we aggregate signals from various sources—our platform, third-party intent providers, and anonymous website traffic—to build a comprehensive picture of buying behaviour.
AI allows us to analyse these massive datasets and identify patterns that indicate when an organisation is in-market and at what stage of the buying journey they're in. This insight enables marketers to time their outreach more effectively and tailor their messaging to the buyer's specific needs and stage in the process.
But it's not just about timing and targeting. The real power of AI in this context is its ability to uncover insights that humans might miss. For example, it can identify correlations between certain types of content consumption and likelihood to purchase, or spot early indicators of buying intent that might not be obvious to the naked eye.
This level of insight allows for a much more nuanced and effective approach to marketing. Instead of broad-based campaigns, we can create highly targeted, personalised outreach that speaks directly to the needs and interests of each buying group member.


With the impending changes to cookie policies, how will this affect the ability to gather and use intent data?

While the phasing out of cookies isn't ideal, it's not as problematic as some might think. The industry has been preparing for this for years, and there are many other signals we can use to identify and track buying behaviour. We use a concept called triangulation, where we piece together various data points to build a picture of buyer intent.
This might include IP ranges, device associations, and behavioural patterns. While cookies have been part of the equation, they're not the be-all and end-all. The technology and methodologies we've developed can still provide robust insights without relying heavily on cookies.
It's worth noting that this shift away from cookies might actually lead to better, more accurate data in the long run. Cookies have always had limitations—they're device-specific, can be cleared by users, and don't work well across different devices. The new methods we're developing are often more holistic and provide a more complete picture of buyer behaviour.


Many CMOs are facing budget pressures. How can they make a case for investing in technology that identifies in-market buyers?

The key is understanding the modern B2B buying journey. Our research consistently shows that buyers don't engage with sellers until they're about 70% through their journey. By that point, they've usually already chosen a favourite vendor. This means that marketing owns that crucial first 70% of the journey where preferences are formed.
Cutting marketing budgets essentially means accepting less influence over buyers during this critical decision-making phase. CMOs need to articulate this to their leadership teams. They should emphasise that with the right tools and strategies, marketing can more effectively identify and engage in-market buyers, ultimately driving more efficient spend and better sales outcomes.
It's not just about defending budgets, though. It's about using those budgets more effectively. Many organisations aren't fully leveraging intent data or analysing their anonymous traffic. By adopting these practices, marketing teams can often achieve better results even with constrained resources.
Moreover, CMOs should focus on demonstrating the direct link between marketing activities and revenue outcomes. With the right technology and approach, it's possible to show how marketing efforts are influencing buying group behaviour and ultimately contributing to won deals. This kind of concrete, revenue-focused reporting can be very persuasive when making the case for marketing investment.


How do you see the role of BDRs (Business Development Representatives) evolving in this new landscape?

The role of BDRs is undergoing a significant shift. Traditionally, BDRs have been focused on setting up meetings and qualifying leads. However, in the context of buying groups and longer buying journeys, this approach often leads to premature outreach that can actually harm the buying process.
Instead, BDRs need to shift their focus from immediate meeting-setting to nurturing and supporting the buying journey. This might involve sharing relevant content, inviting prospects to educational events, or providing helpful resources without the pressure of an immediate meeting.
The goal should be to position the BDR (and by extension, the company) as a helpful resource rather than a pushy salesperson. This approach aligns much better with how modern B2B buying actually happens and can lead to stronger relationships and better outcomes in the long run.


Finally, Kerry, you're running revenue clinic workshops as part of the "Beyond MQLs" programme. What can participants expect from these sessions?

These workshops are designed to help marketing teams transition from traditional lead-based approaches to more effective buying group strategies. We'll look at each participant's specific demand and ABM operations, identify areas for improvement, and develop actionable plans to leverage buyer signals more effectively.
A key focus will be on arming marketers with the data and insights they need to make a strong case for their strategies and budgets. We'll explore how to align marketing activities with the way buyers actually buy, how to measure the impact of these efforts, and how to communicate value to leadership teams.
The goal is for participants to walk away with a clear roadmap for modernising their B2B marketing approach and driving better business outcomes. This includes practical strategies for implementing buying group-focused metrics, leveraging intent data effectively, and aligning marketing and sales efforts around a shared understanding of the buying journey.
Participants will have the opportunity to workshop their specific challenges and leave with concrete action plans tailored to their unique situations. Ultimately, these workshops are about equipping marketers with the knowledge and tools they need to lead the charge in transforming their organisations' approach to B2B marketing and sales.

6sense is on a mission to revolutionise the way B2B organisations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue. Customers report 2X increases in average contract value, 4X increases in win rate and 20-40% reduction in time to close deals. Know everything, do anything, with 6sense. 6sense are changing the world of marketing, one customer advocacy programme at a time. Ready to transform your business?
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