Market View

Direct-to-consumer: Market evolution or temporary trend?

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Marco Berkheij

Head of Sales EMEA North and Benelux at Red Bee Media

About Marco Berkheij

Marco Berkheij serves as Head of Sales EMEA North and Benelux at Red Bee Media, leading regional growth initiatives across the media technology sector. With extensive industry experience, Marco brings valuable insights into media distribution strategies, operational models, and the evolving broadcast landscape, helping content owners navigate the complex media ecosystem.

How are traditional broadcasters responding to pressure from both streaming giants and social media platforms?

The media landscape is experiencing a fundamental shift. Traditional broadcasters are being squeezed from both ends – Netflix and other streaming services applying pressure from above, whilst platforms like TikTok exert pressure from below. This creates a challenging environment for maintaining relevance and profitability.

In discussions with European broadcasters, I've observed that many are focusing on rebuilding trust as their key differentiator. With widespread concerns about misinformation and manipulation, established broadcasters are leveraging their historical reputation for reliability. The BBC, for instance, maintains strong credibility as a trustworthy source. This strategy aims not only to attract viewers but also to secure advertising revenue by offering brands a credible environment.

Financially, broadcasters are shifting from capital expenditure (CAPEX) to operational expenditure (OPEX) models. Many built their own infrastructure in the past but now find themselves locked into legacy systems that limit their agility. These investments typically require 5-8 years to depreciate before new funding becomes available, creating significant technological constraints. Consequently, there's growing interest in as-a-service platforms that offer greater flexibility while requiring less upfront investment.

Traditional broadcasters are being squeezed from both ends – Netflix and other streaming services applying pressure from above, whilst platforms like TikTok exert pressure from below.

What specific challenges are content owners facing when considering direct-to-consumer distribution models?

Content owners are primarily motivated by financial considerations when exploring direct-to-consumer (DTC) models. They believe they can generate more revenue and maintain greater control over their content. Technically, launching an OTT platform has become relatively straightforward – companies like Red Bee Media can provide fully managed solutions that handle everything from content ingestion to global distribution across various devices.

However, the subscription model faces significant challenges. Consumers are experiencing 'subscription fatigue' and becoming more selective. I personally experienced this when my family was spending about €120 monthly on various streaming subscriptions, forcing us to make choices and rotate between services. This creates a high barrier for new entrants unless they offer truly distinctive content.

Sports and special interest content represent the most promising areas for DTC success. Premier League football, Formula One racing, or niche interests like horse racing can attract dedicated audiences willing to pay for another subscription. For general entertainment – films and series – the space is already crowded with established players like Netflix and Disney+, making it difficult for new entrants to gain traction.

How can media companies balance technology investments while maintaining business agility?

The technology lock-in concern is a significant industry challenge. Many broadcasters are attempting digital transformation while dragging along legacy systems, which is comparable to changing the wheels on a moving bus. The ideal approach would be to build something entirely new alongside existing systems and then perform a complete transition, but budget constraints often make this impossible.

I always use the company car analogy – if you're in the banking business, you don't buy and maintain your own cars; you lease them. Similarly, content owners should focus on their core business of creating compelling content rather than building and maintaining technology infrastructure. Whatever technology you invest in today might limit your flexibility tomorrow, especially considering how rapidly the landscape is evolving.

This explains the increasing demand for managed services at Red Bee Media. Content owners are recognising that outsourcing technology operations to specialists allows them to remain agile while focusing on their core strengths. Several large media companies are currently transitioning to this operational model, essentially pushing the reset button on their technology strategy.

I always use the company car analogy – if you're in the banking business, you don't buy and maintain your own cars; you lease them. Similarly, content owners should focus on their core business of creating compelling content rather than building and maintaining technology infrastructure.

What role do FAST channels play in content monetisation strategies?

Free Ad-Supported Television (FAST) channels represent another avenue for content monetisation, though they're not an entirely new concept. Traditional television has always operated on an ad-supported model; FAST simply adapts this approach to IP-based distribution.

FAST channels provide an opportunity to generate additional revenue from existing content libraries. For instance, in the Netherlands, a company holding rights to The Smurfs can launch a 24/7 FAST channel with that content, interrupted by advertisements every 15 minutes. Even if it generates modest revenue – perhaps just €1,000 monthly – it creates value from content that would otherwise remain unused.

The model is gaining significant traction in the US, though adoption in Europe has been slower. Platforms like Pluto TV are advancing the concept, but its long-term success in European markets remains uncertain. Ad insertion quality varies considerably, with Google's targeting systems attempting to deliver relevant advertising, though there are sometimes gaps where no ads appear due to insufficient inventory.

Looking ahead, how do you see the balance between traditional and direct distribution models evolving?

The success of direct-to-consumer models will largely depend on content uniqueness. Sports content is particularly well-positioned for DTC success, as evidenced by movements from rights owners like Premier League and Formula One. These properties can offer enhanced viewing experiences that traditional broadcasts cannot – multiple camera angles, player-specific views, and interactive features that leverage newer technologies.

Many content owners are pursuing hybrid strategies, maintaining their B2B relationships with traditional broadcasters while simultaneously launching direct channels to consumers. This creates a dynamic where broadcasters may find themselves constrained by legacy technology while content owners leverage newer platforms to deliver enhanced experiences.

For general entertainment – films and series – I don't foresee significant shifts toward new DTC platforms. The market is already saturated with major players, and the barriers to entry continue to increase. However, for properties with dedicated followings and distinctive value propositions, direct distribution will continue to expand over the next 3-5 years.

Many content owners are pursuing hybrid strategies, maintaining their B2B relationships with traditional broadcasters while simultaneously launching direct channels to consumers.

About Red Bee Media

Red Bee Media is a leading innovator in media management services, specialising in distribution, content management, and digital transformation for content creators and distributors worldwide. With a strong presence across EMEA, the company enables clients to navigate the evolving media landscape through advanced technological solutions and managed services. Red Bee Media emphasises diversity and inclusion, supporting initiatives like Rise to promote female leadership within the broadcasting industry.

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