CUSTOMER INSIGHT 06
David Glasspool
HEAD OF SALES & MARKETING
We are delighted to share TechPros.io’s interviewer Daniela Galarza’s fireside chat with David Glasspool.
The high quality of content and professionalism make working with Network Sunday a joy.
Why did you first start working with Network Sunday?
I was fortunate enough to inherit Network Sunday from my predecessor at Amphora. When I joined the business I conducted a thorough review of all suppliers, alongside investigating new ones, to find the right mix of external support. Whilst I did change many suppliers, keeping Network Sunday on was an easy decision. The high quality of content and professionalism make working with Network Sunday a joy.
The content produced by Network Sunday is hugely beneficial for both our customers and our sales teams. For customers, the thought leadership report produced for us by Network Sunday establishes trust and demonstrates our very deep understanding of the market. For our sales team, the newsletters produced by Network Sunday answer the questions that our customers commonly ask. This means that they have great points of reference and can answer many questions before they’re even asked!
How do Network Sunday compare to other content agencies?
What sets Network Sunday apart is how approachable they are. Whenever you need to discuss something, it’s easy to get hold of somebody. This has helped to reduce delays in content production massively. Being able to jump on a call with a few changes, and see those changes made in the same day is hugely valuable. In my whole experience of working with Network Sunday, timelines have never slipped because of them - it’s only ever down to me!
Alongside this, Network Sunday are hugely flexible and accommodating. Sometimes changes occur partway through a project, it’s happened to all of us before. But where other content agencies have tried to capitalise on these changes as an opportunity to make a quick bit of money, Network Sunday are far more understanding. Their focus is always on getting the job done and getting the job done well, this is something I really appreciate.
Their focus is always on getting the job done and getting the job done well, this is something I really appreciate.
Aside from the quality of their work, what impresses you most about Network Sunday?
The trust I have for Network Sunday gives me the peace of mind to let them crack on, safe in the knowledge that they understand my aims and genuinely want to achieve them with me.
Network Sunday’s project management is second to none. What I like about starting a new project with Network Sunday is that I am set homework straight away. More importantly, it’s reasonable homework that makes sense with the aims of the project and doesn’t take up too much of my time. They know when to nudge, and only ever nudge in the right way. Even when we’ve had multiple stakeholders involved with a project, they’ve managed to keep us on track!
Having Network Sunday handle the lion’s share of the work means I’m able to focus on other areas of the business. The trust I have for Network Sunday gives me the peace of mind to let them crack on, safe in the knowledge that they understand my aims and genuinely want to achieve them with me.
Amphora is a leading global provider of software solutions designed and developed for companies in the field of commodity trading and risk management. Their main goal is to provide the trading community with the most robust, user-friendly, enterprise-wide software package available. Amphora continues to launch new products that address customers' needs and adjust to dynamic market demands.
