Conclusion: The strategic imperative to get it right

For all those who lead the supply chain function at their company, there is a real strategic advantage to getting digital transformation right.

And for all those who lead the company itself, that strategic advantage will be translated into greater market share, increased productivity and bigger profits.

It is for those reasons that many in this space would naturally be protective of their ideas and successes in this area, and reluctant to talk publicly about them.

The commercial imperative means having an upper hand vs. the competition.

However, for those at the start of this journey, a lack of information about what everyone else is doing does not need to be a barrier to beginning.

The wealth of supply chain digitalization technology readily available now at accessible prices, means you can get on with the transformation of your company simply by identifying and modeling one or two of the challenges it faces.

Johnson & Johnson’s Kenneth Creasy rightly predicts “automation and robotics will drive a lot of efficiencies within supply chain” as these offer “the ability to do more things with the amount of space or resources you have.”

Taking the first steps on this path to reinvent your supply chain function should not be something to fear, especially if you invest in developing the right digital approach from the start; one that can fully embrace real-time data across your company.

As Creasy advises: “You need the best data to have the best solutions. That data becomes a blood that flows through everything. That is what keeps your operation alive, functioning and efficient.”

You need the best data to have the best solutions. That data becomes a blood that flows through everything. That is what keeps your operation alive, functioning and efficient.

Kenneth Creasy,

Senior Director, Manufacturing Technology & Innovation and Advanced Engineering,

Johnson & Johnson

Next: Further thoughts

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