Battling the Tech Vendors: Optimising Licence Spend and Avoiding Audit Risk Market View Report
Why is there so much wasted software in business?
Over the years, software has continued to improve. But there are still many companies that use older, legacy software. They get stuck in certain working ways and can be resistant to change. This means that when they do get new software, it is often wasted as employees still prefer working in the old software.
Another reason for wasted software is when departments fail to collaborate with each other. It could be that one department leads the search for a new software, but the software is then used across multiple departments. When this happens, sometimes the software does not support the needs of the other departments and does not get used correctly. To prevent this from happening, procurement teams need to work with stakeholders from all departments to establish their needs before creating a new RFP for software.